Privacy Information

WoundNote.io is a clinical documentation platform for wound care practices. Patient records are not public website content. Clinical features require sign-in, and access is restricted by practice membership, assigned roles and permissions.

Clinical record safeguards

The application uses authenticated endpoints for patient documents and wound photos. Photo processing removes embedded EXIF metadata, and clinical access and changes are recorded in audit logs. Your practice remains responsible for managing its users and deciding who is authorized to access its records.

Privacy questions and requests

For questions about your medical records, contact the practice providing your care. For questions about WoundNote.io privacy documentation or service data handling, contact the business using the email below.

This page provides product privacy information. It is not a replacement for your care provider's Notice of Privacy Practices or a complete contractual privacy policy. Request the applicable documentation before entering patient information.

Contact

info@biocrm.ai

Please do not include patient names, medical records or other protected health information in ordinary email. Ask for an appropriate secure channel if your request involves clinical information.